A managed service provider (MSP) is an information technology (IT) services company that manages and assumes responsibility for providing a defined set of technical services to its clients. These services can be performed either proactively or as the MSP determines specific services are required by the client. Typical examples of managed services are: Data Backup, System Monitoring, Software License Management, Patch Management, Support Desk Services and Disaster Recovery. Often these services are offered for a flat-monthly fee to the MSP’s client.
Our offices are centrally located in Somerset, New Jersey. Ascendant Technologies, Inc. supports small and medium businesses throughout NJ, NY and PA including (but not limited to) these NJ counties: Somerset, Union, Hunterdon, Mercer, Middlesex, Monmouth, Morris, Warren, Burlington and Ocean Counties. We also provide IT services and onsite computer support to our clients in these Pennsylvania counties: Lehigh, Northhampton, Monroe, Bucks, Montgomery and Philadelphia.
Studies (by CompTIA) show that proactive maintenance and management improves system longevity, up-time and efficiency. In addition, proactive management results in cost savings over time. All of Ascendant’s IT support plans are based on a proactive management & support strategy.
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